Privacy Policy

Review Monsoon LLC.

Effective Date: March 12, 2025

Review Monsoon LLC. is committed to safeguarding your privacy and ensuring that your personal information is handled securely and responsibly. This privacy policy outlines how we collect, use, and protect the personal information that you provide to us, particularly in relation to our SMS services. Please take a moment to read this privacy policy to understand our practices.

IMPORTANT NOTICE REGARDING SMS DATA

Review Monsoon LLC. DOES NOT share customer opt-in information, including phone numbers and consent records with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All SMS messaging originator opt-in data is kept strictly confidential. The only exceptions are:

Service providers who facilitate the delivery of our text messages Legal requirements (court orders, etc.)

Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our website, subscribe to our SMS services, or engage with our customer support, this may include, is not limited to:

Contact information: your name, phone number, and email address. SMS information: any content or details you provide when opting into our SMS services.

How We Use Your Information

The information we collect is used solely for the following purposes:

To communicate with you through SMS or other communication methods, including sending updates, requesting Google Reviews, and other relevant information. To improve our services and tailor our communications to meet your preferences. To respond to customer support inquiries and support requests.

Opted-in SMS Information

Review Monsoon LLC. values your privacy and is committed to not sharing, selling, or otherwise disclosing your opted-in SMS information to third parties. Your phone number and any information related to your SMS subscription will not be shared with any external entities unless required by law or in connection with a legal obligation.

SMS Messaging Program Terms & Conditions:

By opting into our SMS messaging services, you agree to receive text messages related to our services, including Google Review Requests, customer support, and important messages.

Opt-In & Consent:

You will only receive messages if you have explicitly opted in.

We maintain timestamped records of all opt-in actions.

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out instructions:

You can cancel SMS notifications at any time by replying “STOP.”

You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.

All opt-out requests are processed within 24 hours

Help & Support:

Reply “HELP” for assistance or contact us at [email protected] support is available during regular business hours

Carrier Information:

Standard message and data rates may apply.

Carriers are not liable for delayed or undelivered messages.

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

Third-party vendors who assist in our operations (e.g.) payment processing, appointment scheduling)SMS aggregators and providers solely for the purpose of delivering messages you have consented to receive.

All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance:

If required by law, legal process, or to protect our rights.

In response to valid law enforcement requests or court orders

Business Transfers:

In case of mergers, acquisitions, or sale of assets.

In such cases, your data remains protected under the terms of this policy

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure alteration, or destruction. While we take steps to protect your data, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We may use cookies and other tracking technologies to improve the functionality and performance on our website. These technologies help us personalize your experience and track your preferences. You can manage your cookie settings through your browser.

Your Rights & Choices

You have the right to:

Access, update, or delete your personal information.

Opt-out of emails by clicking “unsubscribe” in our emails.

Opt-out of SMS messages by replaying “STOP,"

Request information in how we process your data.

Withdraw consent at any time for future communications.

Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. The privacy policy applies to information collected by Review Monsoon LLC.

Contact us

If you have questions about this Privacy Policy or how your information is handled, contact us at: